Pharmacy Line™ communicates with patients during their inbound calls to the pharmacy

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Introducing the new Pharmacy Line™

Pharmacy Line™ makes it possible for you to have a relevant and personalized conversation with a patient based on their prescription-filling history by offering a direct-to-patient interactive voice communication solution.

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No other interactive voice solution is integrated with the pharmacy in real time, utilizes patented technology and privacy-protected patient data to most effectively communicate to patients, and provides longitudinal analysis.

In addition to outbound calls, Pharmacy Line™ communicates with patients during their inbound calls to the pharmacy - a moment when patients are most engaged and ready to listen. Even better, patients have the ability to take action by filling or refilling their prescription or enrolling in your CRM program while they are on the call.

Pharmacy Line™ offers four marketing solutions:

  1. Outbound call to drive patient adherence through refill reminders
  2. Inbound call to improve CRM program enrollment and brand loyalty
  3. Outbound call to strengthen patient adherence through new therapy education
  4. Inbound call to drive clinically-appropriate starts and increase brand awareness through adjunctive therapy messaging